Terms Of Service

Please read and Understand before Commissioning Or Ordering

Welcome to Raging Sea Kemono! These Terms of Service (“Terms”) govern the commission, creation, and use of custom fursuits and related services provided by Raging Sea Kemono (“we,” “us,” or “our”). By submitting an order, making a payment, or engaging our services, you (“Customer,” “you”) agree to be bound by these Terms. Please read them carefully.

1. Customer Eligibility and Verification

1.1. Eligibility: You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement. You agree to provide accurate, complete, and current information, including a valid government-issued ID for age verification, as requested by Raging Sea Kemono.

1.2. Verification Failure: Failure to provide requested information within five (5) business days may result in order cancellation without refund of any payments made.

1.3. Fraudulent Orders: We reserve the right to refuse or cancel any order suspected of being fraudulent or submitted with false information, with no obligation to refund payments made.
2. Communication and Records

2.1. Communication: All communications regarding your order, including quotes, design approvals, and updates, will be conducted via email or other agreed-upon methods. You agree to respond promptly to requests for information, such as measurements or design confirmations.

2.2. Record Keeping: We strongly recommend you retain copies of all communications, quotes, and agreements related to your order. Raging Sea Kemono maintains records of all transactions and communications, which may be used to resolve disputes.

3. Intellectual Property and Promotional Use

3.1. Ownership: Raging Sea Kemono retains ownership of all original patterns, molds, and construction techniques used in the creation of the fursuit. You retain ownership of your character concept and any original artwork provided but grant Raging Sea Kemono a perpetual, worldwide, non-exclusive, royalty-free license to use images, videos, and depictions of the completed fursuit for promotional, portfolio, and marketing purposes, including on social media, websites, and at conventions.

3.2. Customer Warranty: You represent and warrant that any designs, artwork, or concepts provided do not infringe upon the intellectual property rights of any third party. You agree to indemnify and hold harmless Raging Sea Kemono from any claims, damages, or legal fees arising from intellectual property disputes related to the provided design.

3.3. Modifications by Customer: Any modifications to the fursuit made by you after delivery do not transfer ownership of Raging Sea Kemono’s original design elements, and you may not claim such modifications as your own for commercial purposes.

4. Quotes and Estimates
4.1. Non-Binding Quotes: All quotes provided are estimates based on the design and specifications discussed at the time of the quote. Final costs may vary due to design changes, material costs, or additional features requested by you.

4.2. Price Adjustments: We reserve the right to adjust the final price if you request changes to the agreed-upon design.

5. Design and Production Process

5.1. Design Consultation: Upon acceptance of a quote, we will conduct a consultation via email or phone to finalize all design aspects, including fur, colors, and features (e.g., LED lighting, fan placement, etc). You agree to provide all necessary materials, such as character references or artwork, in a timely manner.

5.2. Production Updates: Once production begins, we will provide email updates, including photos and progress reports, to keep you informed of your fursuits status.

5.3. Customer Delays: Delays in providing required materials or approvals may extend production timelines, and Raging Sea Kemono is not liable for such delays.

6. Measurements and Customer Responsibilities

6.1. Accurate Measurements: You are responsible for providing accurate measurements and, if requested, a Duct Tape Dummy (DTD) that meets our specifications. Inaccurate measurements or DTDs may result in a fursuit that does not fit properly, and Raging Sea Kemono is not liable for such issues.

6.2. Additional Costs: If corrections to measurements or DTDs are required, additional costs may apply, which will be communicated in writing and require your approval.

7. Repairs and Alterations

7.1. Repairs: Repairs for defects in workmanship are covered under our warranty (see Section 12). Non-warranty repairs or alterations requested by you will incur additional costs, subject to a separate quote. All repairs require the customer to cover shipping costs to and from Raging Sea Kemono. Used suits will only be accepted for repair if they have been thoroughly cleaned, as determined by Raging Sea Kemono.

7.2. Customer Modifications: Any alterations made by you or a third party after delivery are at your sole risk and may void warranty or repair services.

8. Payment Terms and Refunds

8.1. Payment: A non-refunded deposit of 30% of the quoted amount is required to secure a commission slot and/or design. Full payment is required before production begins. Payment plans, if agreed upon in writing, require consistent payments as negotiated. Failure to make timely payments may result in suspension of work or cancellation of the order at our discretion.

8.2 Payment plans: Are allowed to extend out 12 months at the maximum from deposit date with regular payments at agreed upon intervals.

8.3. Refunds and Cancellations: The 30% deposit is non-refunded under all circumstances. If you cancel a commission after work begins, any refund for payments beyond the deposit will be determined by Raging Sea Kemono based on the percentage of work completed, materials purchased, and administrative costs incurred, as documented by us. No refunds are available for completed suits.

8.4. Abandoned Projects: If you fail to respond to communications or provide required materials (e.g., measurements, DTD) within 120 days of request, your order may be deemed abandoned, and no refunds will be issued.

9. Delivery and Inspection

9.1. Delivery: Estimated delivery timelines provided in quotes are approximate and subject to change based on production complexity, material availability, and your responsiveness. We will provide updates on significant delays. You are responsible for all shipping costs, including international customs fees, unless otherwise agreed in writing.

9.2. Inspection and Claims: You must inspect the fursuit within seven (7) days of delivery and notify us in writing of any defects or non-conformities. Failure to report issues within this period constitutes acceptance of the fursuit as delivered. We are not liable for defects caused by misuse, improper storage, or post-delivery modifications.

10. Guidelines for Fursuit Use

10.1. Permitted Use: Fursuits are intended for personal, non-commercial use, such as at conventions, social events, or private enjoyment. You agree to use the fursuit in a manner that does not harm the reputation of Raging Sea Kemono or violate applicable laws.

10.2. Prohibited Uses: You shall not use the fursuit for: (a) political political or religious advocacy, including wearing the fursuit at protests or rallies; (b) sexually explicit acts or expressions in public or on publicly accessible platforms, including social media or adult websites; (c) acts or expressions of violence, harassment, or illegal activities; or (d) any activity that could reasonably be expected to damage Raging Sea Kemono reputation, as determined in our sole discretion.

10.3. Remedies for Misuse: Violation of these guidelines may result in:; (a) a demand to cease use of the fursuit; and/or (b) legal action to recover damages or enjoin further misuse. We reserve the right to publicly disassociate from any customer whose actions harm our brand.

11. Post-Delivery Modifications

11.1. Any modifications to the fursuit made by you or a third party after delivery are at your sole risk and expense. Such modifications may void any warranty or repair services offered by Raging Sea Kemono and may not be attributed to Raging Sea Kemono in any public or commercial context.

12. Warranty and Disclaimer

12.1. Limited Warranty: We warrant that the fursuit will be free from material defects in workmanship for a period of thirty (60) days from delivery, provided the fursuit is used and maintained as instructed. This warranty does not cover damage due to misuse, improper care, or customer modifications. Warranty claims must be submitted in writing within the warranty period, accompanied by photographic evidence.

12.2. Disclaimer: To the fullest extent permitted by law, Raging Sea Kemono disclaims all implied warranties, including but not limited to warranties of merchantability and fitness for a particular purpose.

13. Limitation of Liability

13.1. To the fullest extent permitted by law, Raging Sea Kemono’s total liability for any claims arising from this agreement, including but not limited to breach of contract, negligence, or product defects, shall not exceed the amount paid by you for the fursuit. We shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to lost profits, emotional distress, or personal injury, even if advised of the possibility of such damages. You acknowledge that fursuits are custom-made products and assume all risks associated with their use, including proper use, safety risks, fit, and maintenance.

14. Force Majeure

14.1. We shall not be liable for any delay or failure to perform our obligations under this agreement due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, supply chain disruptions, labor disputes, or government actions. In such cases, we will notify you promptly and work to resume performance as soon as practicable.

15. Governing Law and Arbitration

15.1. Governing Law: This agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.

15.2. Arbitration: Any dispute arising out of or relating to this agreement shall be resolved by binding arbitration in Miami, Florida, conducted by a single arbitrator under the Commercial Arbitration Rules of the American Arbitration Association (AAA). The parties shall share arbitration costs equally, except that each party shall bear its own attorney’s fees unless otherwise awarded by the arbitrator. Arbitration shall be conducted confidentially, and the arbitrator’s decision shall be final and enforceable in any court of competent jurisdiction.

15.3. Small Claims Exception: Disputes within the jurisdictional limit of a Florida small claims court may be resolved in such court at either party’s election, provided the claim does not seek equitable relief.

16. Changes to Terms

We may update these Terms at our discretion. Changes will be posted on our website (www.rskemono.com/pages/term-of-service). Continued use of our services or failure to cancel an active commission within thirty (30) days of notification constitutes acceptance of the updated terms.

17. Severability

If any provision of this agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Updated: May 7, 2025